Leadership Styles

“Star Performers”
The leaders of a group of people have the ability to sway everyone’s emotions and therefore affect performance. Emotions tend to be very infectious to all those around.

When leaders drive emotions positively, they bring out everyone’s best. This effect is called resonance.

Creating resonance through positive emotions eg, enthusiasm, passion, excitement, fun, provides the foundation for people to become “star performers”.

When leaders drive emotions negatively, they undermine the emotional foundations that let people shine. This effect is called dissonance.

Negative emotions such as anger, anxiety, frustration, disappointment, sadness, hurt, actually hijack people’s attention from the task at hand and has a negative impact on performance.

Emotionally Intelligent Leadership creates the environment for “star performers” to flourish. These leaders use particular leadership styles that are underpinned behaviourally by the Emotional Intelligence Leadership Competencies.

The following is a summary of the leadership styles that build resonance and create the environment for “star performers”.

The research conducted, showed the Visionary Leadership style as singularly most effective. However, the use of the other styles was also needed to create resonance within the organisation.

Leaders of organisations with the best results eg. sales, revenue growth, efficiency, profitability, etc. practised all of the six styles, often seamlessly and in different measures, depending on the business situation.



How it Builds Resonance

Impact On Climate

When Appropriate

EI Competency requirements


Moves people towards shared dreams

Most strongly positive

When changes require a new vision, or, when
clear direction is needed

Self-Awareness, Self-Confidence, Empathy,
Transparency, Visionary Leadership, Change Catalyst


Connects what a person wants with organisational

Highly positive

To help an employee improve performance by
building long term capabilities

Self-Awareness, Empathy, Developing Others


Creates harmony by connecting people to each


To heal rifts in a team, motivate during
stressful times, or strengthen connections

Empathy, Teamwork & Collaboration, Conflict
management, Building Bonds


Values peoples input and get commitment through


To build buy in or consensus, or to get valuable
input from employees

Empathy, Teamwork & Collaboration, Influence


Meets challenging and exciting goals

Is often Highly Negative  – because it is
generally poorly executed

To get high quality results from a motivated
and competent team

Self-Awareness, Empathy, Self Control, Achievement
Drive, Transparency, Initiative, Adaptability, Teamwork
& Collaboration


Soothes fears by giving clear direction in
an emergency

Can be Highly Negative – because so often

In a crisis, to kick start a turnaround,
or with a problem employee

Self-Awareness, Self-Control, Empathy, Achievement
drive, Initiative



Leadership Styles Elements

Visionary Leadership Style Elements
1. Create an inspiring vision of how the future will look.
2. Bring people to action in pursuit of the organisational vision.
3. Encourage people to innovate, experiment and take calculated risks in pursuit of the vision.
4. Operate from an inspiring set of shared core values and beliefs
5. Engage people in working towards a shared vision
6. Inspire people to understand the larger purpose of their work.
7. Create an environment where people feel pride in belonging to the organisation.
8. Align performance and strategy with the vision.

Coaching Leadership Style Elements
1. Help people identify their strengths and areas for development.
2. Link people’s strengths and areas for development to their personal and career development goals.
3. Help people to establish plans for achieving development goals.
4. Link aspects of people’s daily work into their personal and career development goals.
5. Link personal and career development goals with organisational results.
6. Provide ongoing constructive performance feedback that builds motivation.
7. Encourage people to take on challenging assignments that stretch their capabilities.
8. Guide people to create their own solutions in moving forward

Affiliative Leadership Style Elements
1. Nurture personal relationships between people.
2. Value people, their feelings and openly share emotions.
3. Promote harmony and foster friendly interactions.
4. Focus on praise for their people.
5. Limit constructive advice on how to improve, as relationships more important.
6. Are concerned for, and ensure people get along with others.
7. Will avoid confrontation with others.

Democratic Leadership Style Elements
1. Bring people together to work as a team.
2. Create a sense of harmony within the team.
3. Actively collaborate with people to seek out new ideas.
4. Listen intently when people voice their thoughts or concerns.
5. Get active participation from all members of the team.
6. Rely on others ideas rather than their own.
7. Decision making occurs though consensus.
8. Problems are resolved through team discussions.

Pacesetting Leadership Style Elements
1. Hold and exemplify high standards of performance
2. Have a high level of initiative and are ready to seize opportunities.
3. Quickly pinpoint poor performers and demands more from them.
4. Rescue the situation, if people don’t deliver on performance.
5. Expect people to know what to do without clear guidelines.
6. Are more focused on the goals than people.
7. Apply continual high pressure to achieve performance goals.

Commanding Leadership Style Elements
1. Say “do it because I say so”
2. Demand immediate compliance with their orders, without reason.
3. Keep tight control, preferring not to delegate.
4. Provide feedback on what others do wrong.
5. Focused on telling others what they need to do.
6. Knows exactly the way things need to be done.